Privacy Policy
Last Updated: January 15, 2025
Who We Are
yvaroqinlesta operates as a financial education platform based in Australia, helping individuals develop practical money management skills and financial literacy. We're located at 81 Federal St North Hobart TAS 7000, Australia, and you can reach us at contact@yvaroqinlesta.com or +61412312542.
This privacy policy explains how we handle your personal information when you visit our website, use our educational resources, or participate in our learning programs. We take your privacy seriously and follow Australian Privacy Principles under the Privacy Act 1988.
Information We Collect
We collect different types of information depending on how you interact with our platform:
Contact Information
Name, email address, phone number when you sign up for programs or contact us directly.
Educational Progress
Course completion rates, quiz results, and learning preferences to personalise your experience.
Website Usage
Pages visited, time spent on content, and device information through cookies and analytics.
Communication Records
Emails, chat messages, and support tickets to help resolve your questions effectively.
How We Use Your Information
Your information helps us provide better financial education services:
- Deliver educational content tailored to your learning goals and progress
- Send updates about new courses, resources, and program schedules
- Respond to your questions and provide customer support
- Improve our website functionality and course effectiveness
- Meet legal requirements and protect against fraud or misuse
- Process payments for premium educational programs
We never sell your personal information to third parties. Any data sharing happens only with your consent or when required by Australian law.
Your Privacy Rights
Under Australian privacy law, you have several important rights regarding your personal information:
Access Your Data
Request a copy of all personal information we hold about you, including learning progress and communication history.
Correct Information
Update or fix any incorrect or outdated personal details in your account at any time.
Delete Your Account
Request complete removal of your personal information, subject to legal retention requirements.
Restrict Processing
Limit how we use your information while we investigate any concerns you've raised.
Data Portability
Receive your personal information in a structured format to transfer to another service provider.
Withdraw Consent
Stop receiving marketing communications or cancel participation in optional data collection activities.
Data Security and Storage
We protect your information using industry-standard security measures:
- Encrypted data transmission using SSL certificates
- Secure servers with regular security updates and monitoring
- Access controls limiting staff access to necessary information only
- Regular backups stored in secure, encrypted environments
- Two-factor authentication for administrative accounts
Data Retention Periods
We keep your information only as long as necessary:
- Active account data: Retained while your account remains active
- Course progress: Kept for 3 years after program completion
- Support communications: Stored for 2 years for quality assurance
- Financial records: Retained for 7 years as required by Australian tax law
Cookies and Website Tracking
Our website uses cookies to improve your browsing experience and understand how people use our educational resources. You can control cookie settings through your browser preferences.
- Essential cookies for website functionality and security
- Analytics cookies to understand popular content and user behavior
- Preference cookies to remember your settings and learning progress
- Marketing cookies to show relevant educational content (with your consent)
Third-Party Services
We work with trusted service providers to deliver our educational programs effectively. These partners have their own privacy policies and security measures:
- Payment processors for secure handling of course fees
- Email service providers for educational newsletters and updates
- Learning management system for course delivery and progress tracking
- Analytics platforms to understand website usage patterns
All third-party providers are required to protect your information according to Australian privacy standards.
International Data Transfers
Some of our service providers may store or process your information outside Australia. When this happens, we ensure appropriate safeguards are in place through:
- Contractual agreements requiring equivalent privacy protection
- Certification under recognised international privacy frameworks
- Regular audits of data handling practices
Changes to This Policy
We review and update this privacy policy regularly to reflect changes in our services and legal requirements. When we make significant changes, we'll notify you through:
- Email notifications to registered users
- Prominent website notices
- Updated "last modified" date at the top of this policy
Continued use of our services after policy updates indicates your acceptance of the changes.
Questions About Your Privacy?
If you have questions about this privacy policy or want to exercise your privacy rights, please contact us:
Address: 81 Federal St North Hobart TAS 7000, Australia
Phone: +61412312542
Email: contact@yvaroqinlesta.com
We aim to respond to all privacy inquiries within 30 days. For complaints about our privacy practices, you can also contact the Office of the Australian Information Commissioner.